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This paper aims to examine the role a recordkeeping informatics approach can play in understanding and addressing these challenges. In 2011, the Wind Tunnel located at the Defence Science Technology Organisation (DTSO)’s Fisherman’s Bend site in Melbourne and managed by the Flight Systems Branch (FSB) celebrated its 70th anniversary. While cause for celebration, it also raised concerns for DSTO aeronautical scientists and engineers as to capacities to effectively and efficiently manage the data legacy of such an important research facility for the next 70 years, given increased technological, organisational and collaboration complexities.

This paper will detail how, through a collaborative action research project, the twin pillars of continuum thinking and recordkeeping metadata and the three facets of organisational culture, business process analysis and archival access, were used to examine the data, information, records and knowledge management challenges in this research data context. It will discuss how this perspective, was presented, engaged with and evolved into a set of strategies for the sustained development of FSB’s data, information and records management infrastructure, along with what is learnt about the approach through the action research process.

The project found that stressing the underlying principles of recordkeeping, applied to information resources of all kinds, resonated with the scientific community of FSB. It identified appropriate strategic, policy and process frameworks to better govern information management activities.

The utility of a recordkeeping informatics approach to unpack, explore and develop strategies in technically and organisationally complex recordkeeping environment is demonstrated, along with the kinds of professional collaboration required to tackle research data challenges.

In embracing technical and organisational complexity, the project has provided FSB with a strategic framework for the development of their information architecture so that it is both responsive to local needs, and consistent with broader DSTO requirements.

This paper further develops recordkeeping informatics as an emerging approach for tackling the recordkeeping challenges of our era in relation to maintaining and sustaining the evidential authenticity, integrity and reliability of big complex research data sets.

The purpose of this paper is to review the relevant literature concerning the skills and knowledge of owner‐managers in small firms and to show how these might be enhanced and made more effective through alternative transferral and “teaching” strategies. It is shown that small firms are not isolated from their environment and are interdependently and inexorably linked with other organisations (suppliers, for instance). In this environment, and through these relationships, the majority of owner‐manager learning takes place. The implications for owner‐managers and the support environment are explored and recommendations for further research to explore the empirical reality of owner‐manager learning are presented.

The rise of large out‐of‐town stores has received attention in terms of concern about the viability of town centres and local businesses and the environmental consequences of the increased car journeys generated by this change in shopping practices. This article explores whether the competitive pressures which small retailers are under have affected their employee relations. It is based on interviews with owner managers of butchers, greengrocers and newsagent shops in one location. Owner managers had different assessments of the nature of the competition they were facing and how they might continue to have a viable business. However, approaches to recruitment and selection and staff allocation seemed to have more to do with the limited labour market and the personal nature of the employment relationship than the approach taken to competition. Low wages, long hours and limited training remained the dominant features of both successful and unsuccessful businesses.

This study aims to examine the influence of neoliberalism and managerialism on the recruitment of tourism academics in the UK. The study analyses how sustainable the recruitment and retention of talents are in the tourism industry. Importantly, this study provides particular focus on sustainable tourism roles, as well as the impacts of COVID-19.

Qualitative content analysis focuses on academic jobs in tourism advertised on Jobs.ac.uk between June 2020 and July 2021.

Study findings reveal how, in the case of the UK, current educational ideologies, including neoliberalism and managerialism, significantly influence curriculum and recruitment. Such an approach facilitates the hidden curriculum of undisciplined tourism programmes and significantly constrains the prominence of sustainability principles. The development of curriculum, student life course and recruitment of academics are influenced by several variables (personal, environmental, behavioural), which must be identified to enable decision-makers to engage in efficient planning.

This study provides a unique focus on the recruitment of tourism academics encompassing crucial factors like sustainable tourism and COVID-19. The proposed framework creates the foundation for the investigation and discussion of academics’ recruitment in different contexts. This study also offers several new avenues for future research.

The purpose of this paper is to cumulate published empirical studies (1980-2009) on the relationship between individual variables and entrepreneurial status. The authors categorize repeatedly analyzed determinants into six perspectives (trait, cognitive, affective, intentions, learning, and economic), review empirical findings for each determinant and each perspective, investigate trends in the field, and propose avenues for future research.

The authors categorize determinants into one of the six paradigms and review findings for 46 repeatedly studied variables from 131 studies. Support for each variable, publication outlets chosen, and temporal trends in exploring entrepreneurial intentions, entrepreneurial status or differences between entrepreneurs and other individuals are analyzed.

Prior studies have focused on trait and economic perspectives with strong support, followed by the learning and intentions perspectives. The affective perspective is a still under-researched, yet growing field. Most articles were published in the 1990s. The emphasis on theoretical perspectives varies over decades. Directions for future research include integrating the perspectives (e.g. across the cognitive and affective domain), testing the temporal stability of influences, and developing and testing cross-level models that incorporate contextual influences.

The paper complements prior reviews and meta-analyses by picturing the breadth of the field and adding important points to the research agenda.

Many firms have adopted one or more “radical” management remedies in a quest for breakthroughs in performance. But their goal of “discontinuous” improvements usually has an unspoken stipulation: change that causes breakdowns is not acceptable. A few innovative companies have found, however, that process and offering breakthroughs can't occur without carefully orchestrated management system conflict and breakdowns.

The purpose of this paper is to examine the case for the inclusion, in enterprise education, of training and/or guidance in the acquisition and use of social capital.

The paper considers the reasons, not just why social capital should be included as a factor at least as important as financial capital, but also the possible reasons why so far it has largely been omitted – and then explores the implications behind that omission.

The core assertion of the paper is that, despite its clear relevance, social capital is rarely included in enterprise education because the basis for much enterprise education is a traditional business plan menu which is in turn based on big business thinking.

The implications of this are not just that social capital should be given a key place in enterprise education but that, before this can happen, the different nature of small business needs to be accepted and the basis of small business training adjusted accordingly.

To date a lot of enterprise education and training has been based on the assumption that the traditional components of a business plan form a suitable agenda for enterprise education – either because it is directly based on a business plan or drawn from the same sort of thinking. The paper questions the validity of that assumption which excludes important factors such as social capital.

The primary objective of this research was to develop a segmentation model for the United States Army Recruiting Command Headquarters (USAREC), located at Fort Knox, Kentucky. The segmentation model was based on the MicroVision geodemographic system, developed by National Decisions Systems. Cluster analysis was used to develop the segmentation model. The research resulted in identifying 18 unique segments, or clusters, that were based on demographic and socioeconomic variables. The second objective of the research was to predict contract production within each market segment. The results of this portion of the analysis have allowed USAREC to more effectively establish and evaluate contract production goals across the command structure. The methodology employed in the research has wide applications to both the military and other service organizations that use geodemographic systems in their marketing programs.

Purpose – This chapter describes how radical aims for community-owned broadband became compromised by the consequences of clientelism and elite patronage as some campaigners engaged in lobbying government.

Design/methodology/approach – Five years of participant observation and an auto-ethnographic methodology richly describe the author's involvement in a community broadband co-operative, various regional and national support groups and finally with a national group conducting campaigning, research and co-ordination activities for community ownership of Next Generation Access broadband.

Findings – This illustrates the difficulties faced by Third Sector and Civil Society organisations attempting to engage in lobbying activities in the same manner as conventional commercial lobbyists. In particular, it describes how lobbying necessitates a complex interlocking of activities, such as research, consultancy, conference organisation and other such forms of networking; and it describes how all of these activities can become subordinated to the interests of political patrons. It also suggests that the uncertainty around the meanings and relevance of the Third Sector/Civil Society has allowed the entry of older forms of exerting power such as clientelism and patronage.

Research limitations/implications – Further research is needed into a much larger group of organisations to examine the processes by which Third Sector and Civil Society groups engage with government.

Originality/value – The chapter uniquely applies Critical Management Studies and a political studies perspective on clientelism and patronage to the analysis of Third Sector and Civil Society organisations.

This paper aims to examine the interplay between self-efficacy and career inheritance and its influence on career commitment in the hospitality sector. High labour turnover, unclear career paths and the transient nature of the work available in hospitality render it a suitable industry context that allows us to explore career commitment patterns.

Drawing on life history methodology, semi-structured interviews were conducted with hospitality professionals holding a relevant degree but no longer employed in the hospitality industry.

The findings revealed the interplay between self-efficacy, career inheritance and career commitment, as well as the speed of decline of career commitment, visualised as patterns of the leaving process. Although an infinite number of variations are possible, data unveiled the three main patterns.

The schematic illustrations of the patterns of the leaving process are not representative. The purposive sample comprises only ex-hospitality professionals, and generalisations can be considered in future studies.

This newly conceptualised understanding of career commitment enables researchers to reconsider the fundamental reasons why individuals leave the hospitality industry, whilst also offering hospitality managers deeper insights into how the three identified patterns could inform recruitment and selection.

This paper contributes to the literature through its meaningful theoretical extension in the context of career development studies. The unique concept of the leaving process addresses the prevalent issue of turnover and generates important implications.